How long in advance do I need to make a reservation?
It is recommended that you make your reservations at least two weeks in advance. The summer months and holidays are the busiest times of the year so it is best to call as early as possible.
What is the deposit amount?
Deposits are $100 for 1 to 6 day reservations, $300 for 7 to 29 day reservations, and $500 for 30+ day reservations.
Are rental deposits refundable?
Full deposit refunds are provided if a 7-day advance notice is provided. For cancellations with 3-6 day notice, a $25 cancellation fee applies. Reservations cancelled with less than a 3-day advance notice are subject to a $50 cancellation fee.
What kind of scooters do you rent?
We rent several different scooter models to meet each individual needs. Please review our model options for more information.
I’ve never used a mobility scooter before. Will someone show me how to us it?
Yes, a knowledgeable team member will go over how to use the scooter safely at the time of delivery or pick up.
Can I rent a scooter for one or two days in order to help make a purchase decision?
Absolutely! The Weekend Special is a great way to evaluate if a van purchase is right for you or your family. In many instances, your full rental charge will then be credited towards your purchase.
If I am arriving at the airport or can’t get to my nearest CMG location, are you able to deliver?
Yes, we provide delivery of mobility scooters, though additional charges often times apply. Please notify your Rental Coordinator at the time of making your reservation to confirm scheduling and pricing.