Wheelchair Vans & Adaptive Equipment
Preventative Maintenance

Stay Moving

Understanding the Importance of Regualr Maintenance for Your Accessible Vehicle

Wheelchair accessible van in repair shop. A service technician and a person using a wheelchair are talking beside the van.You can maximize the life and trade-in value of your wheelchair accessible vehicle with regular maintenance. A wheelchair accessible vehicle is more than just a big investment. It represents the independence to get where you need to go and the freedom to choose where you want to be each day.

That’s why protecting your mobility van with regular maintenance (both professionally and at home) is so critical. With a little care, your accessible vehicle will be your gateway to the road for years to come while preserving maximum trade-in value. You’ll have peace of mind knowing your investment and independence are well protected.

Schedule Maintenance Prepaid Maintenance Plans

Professional Maintenance

Service from the Experts You Trust

You purchased a mobility vehicle because it was specially designed for your needs. The same care should go into choosing the right professional to help you maintain it. At The Creative Mobility Group, our Mobility Service Technicians are specially trained to understand not just the vehicle, but the conversion components and how they are designed to operate. Here’s a quick overview of what you can expect your Mobility Service Technician to complete during your wheelchair van maintenance appointment.

6-Month Dealer Maintenance Checklist

  • Inspect ramp access door system operation and alignment; clean and lube system
  • Inspect ramp system operation; clean and lube system
  • Inspect kneel system operation; clean and lube system (if applicable)
  • Inspect electronic control system for current software (if applicable)
  • Inspect undercarriage and ground effects
  • Inspect and maintain wheelchair tiedowns and occupant restraints

3-Year Dealer Maintenance Checklist

  • Door rollers (if applicable); Inspect and replace as necessary
  • Kneel chain (if applicable); Inspect and replace as necessary
  • Fold-out ramp chain (if applicable); Inspect and replace as necessary
  • In-floor ramp belt and rollers (if applicable); Inspect and replace as

At-Home Maintenance

Protecting Your Wheelchair Accessible Vehicle Between Maintenance Appointments

Between maintenance visits at The Creative Mobility Group, regular cleaning and inspections of your wheelchair accessible van at home will ensure your van and equipment is running strong when you need it most. Be sure to follow our at-home maintenance guide below:

Vehicle Parts

Start Vehicle: Listen for stutters or hesitations
Run Vehicle: 20-30 minutes twice a week
Battery: Open hood, examine battery for debris on cables & contact points
Wipers: Check/Replace
Tires: check pressure (found in manual or inside car door tag) and inspect tread wear

Mobility Parts

Lower Door Track: Check for/remove debris1
Ramp: Extend, lubricate2 hinge points, tighten bolts
Door Rollers: Check for/remove debris1, lubricate2
Tie-Down Tracks: Test, if slow to adjust/move: check for/remove debris1

More Tips for Maintaining your Wheelchair Van at Home

Some systems and parts of your wheelchair accessible van require a little bit of at-home TLC to keep everything running smoothly. Here are some simple tips on how you can continue to care for your mobility vehicle at home between maintenance visits. We also recommend that you familiarize yourself with you’r mobility vehicle’s backup systems, in the rare instance that you experience a part failure. You can find instructions to operate the backup system for the door, ramp, and power kneeling system in the conversion manufacturer’s owner’s manual.

Inspect the lower door trck for any lose debris and remove them. Obstructions can impact operation, especially if they cause water build up. If you have a fold-out ramp, check the ramp hinge by lifting it until it's straight and you can see the bolts under the hinge. Make sure each bolt is tight, and if you have a light lubricant or dry lubricant spray, lightly apply on the hinge points, wiping any residual off with a rag. Inspect the door rollers and make sure they are free of debris and apply light oil or dry lubrication to those areas as well.

Check each tire's pressure with a tire guage and ensure it is within the recommended range for your vehicle. Check the tire tread wear for uneven wear and make sure each tire is wearing the same. If not, it may be a sign it's time for new tires or there's another underlying vehicle issue.

Open the hood and take a clsoe look at the battery. If you see any debris on the cables, take a wire brush and clear it away, especially the contact points. Go ahead and start your vehicle and listen for any stutters or hesitations. If you ehar either, it may be time for a new battery. Also, it's a good idea to start your vehicle and let it run for 20-30 minutes twice a week just to ensure it doesn't sit for too long.

If you've noticed your wheelchair restraints or tie-downs are getting difficult to adjust or remove, there's a good chance the debris that likes to collect in the tracks in teh culprit. Take a brush to clear out and dislodge any debris and dirt, and then use a vacuum hose to sweep up any debris. This should make your tie-downs much easier to move and use.

You may have noticed that cleaning is a critical element of caring for your wheelchair accessible vehicle. Routine cleaning of your wheelchair van is the best way to prevent a problem from developing. Try to keep a regualr shcedule with a minimum interval of four weeks between each cleaning, and pay special attention to areas where dirt and debris may collect. Regular cleaning and inspections will help you avoid most inconveniences.

1 Debris and dirt can be dislodged with a brush or swept up with a vacuum hose.
2 Use light lubricant or dry lubricant spray.