DTW ⸱ Wheelchair Van Rentals
Accessible Van Rentals
DTW ⸱ Detroit Metro Airport
Reserve a wheelchair accessible rental van at Detroit Metro Airport (DTW) with The Creative Mobility Group. If your travel requirements include a wheelchair accessible vehicle during your stay in Metro Detroit or Southeast Michigan, you can arrange to have a wheelchair van rental waiting for you upon your arrival to Detroit Metro Airport. Our standard wheelchair van rentals are equipped with a fully powered, side-entry ramp system, and can accommodate up to six passengers. We also offer rear-entry accessible minivans as well as accessible vehicles with adaptive driving equipment such as hand controls. To get started with your wheelchair accessible van rental at Detroit Metro Airport, simply request your reservation online and a Rental Coordinator will be in touch with you shortly to confirm your booking.

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Wheelchair Van Rental
DTW • Detroit Metro Airport
What’s included with your wheelchair accessible van rental at The Creative Mobility Group?
- 100 miles per day
- Training on proper use of the equipment
- Retractable wheelchair tie-downs
- Handicap parking placard
- 24-hour hotline to assist you in case of an emergency
Airport delivery and pickup fees extra; rate subject to 6% state use tax.
Weekend Van Rental
DTW • Detroit Metro Airport
What’s included with your “Weekend Special” wheelchair accessible van rental at The Creative Mobility Group?
- 250 total miles
- Training on proper use of the equipment
- Retractable wheelchair tie-downs
- Handicap parking placard
- 24-hour hotline to assist you in case of an emergency
Must pickup after 2pm on Friday and return before 9am on Monday; airport delivery and pickup fees extra; rate subject to 6% state use tax.
Detroit Metro Airport
Wheelchair Van Rentals at DTW
Renting a wheelchair accessible van at Detroit Metro Airport (DTW) is easy with The Creative Mobility Group. To get started, you can request your wheelchair van rental online or call 734-595-4400 to speak with a Rental Coordinator. Once you are connected with a Rental Coordinator, we will confirm your reservation and verify that the rental van will meet your needs and expectations.
You will find more information on renting a wheelchair accessible van at Detroit Metro Airport below. If you have additional questions on wheelchair van rentals, please review our Frequently Asked Questions. Or speak with a Rental Coordinator by chatting with us online or by calling 734-595-4400 (Option 3).
HOW IT WORKS
ARRIVING TO DETROIT METRO AIRPORT
Upon your arrival at Detroit Metro Airport (DTW), a dedicated rental agent will be waiting for you in your wheelchair accessible van outside your terminal's baggage claim. Detroit Metro Airport has two terminals: Evans and McNamara. The day before your arrival, we will provide you with a phone number where you can directly contact your rental agent.
Your rental agent, a highly skilled professional with extensive experience in assisting customers with disabilities, will be there to help you with loading your luggage and train you on the proper use of the wheelchair ramp and securement tie-downs. You will also complete a thorough vehicle inspection and sign your final paperwork prior to departing from the airport with your wheelchair accessible rental van.
DEPARTING FROM DETROIT METRO AIRPORT
Before you depart from Detroit Metro Airport (DTW), you will meet a rental agent at your preferred meeting location. Your rental agent will then drive you in your rental van from the meeting location to the airport, ensuring a seamless and stress-free journey. Upon arrival at the airport terminal, your rental agent can assist you in unloading your luggage at Departures.
When booking your reservation, we will schedule your meeting time and location based on your preference, prioritizing your convenience. Please note that the Wayne County Airport Authority recommends arriving 90 minutes before departure for domestic flights and 120 minutes before departure for international flights..
IMPORTANT NOTE
Additional fees apply to have your wheelchair-accessible rental van delivered to the airport. Suppose you are not traveling to Michigan via the airport. In that case, you should book your wheelchair accessible rental van for pickup from one of our four Michigan locations. Alternatively, you can request delivery of your rental van (additional fees apply, based on availability). The Creative Mobility Group also offers wheelchair van rentals at the following Michigan airports:
- Bishop International Airport: FNT (Flint, Michigan)
- Gerald R. Ford International Airport: GRR (Grand Rapids, Michigan)
For more information on wheelchair accessible van rentals, please review our Frequently Asked Questions.
WHEELCHAIR VAN TYPES
We offer side-entry and rear-entry wheelchair accessible vans for rental at Detroit Metro Airport (DTW). We also have wheelchair rental vans that are equipped with adaptive driving equipment such as hand controls and driver transfer seat base. While a side-entry lowered-floor minivan is our most common rental vehicle and will work in most cases, your Rental Coordinator can help you determine what type of wheelchair van rental will best meet your needs.
Side-Entry Vans
A side-entry wheelchair accessible van rental features a lowered-floor conversion that provides extra interior headroom for a passenger using a wheelchair. The wheelchair ramp deploys from the passenger-side sliding door for convenient entry and exit. In addition to a wheelchair-accessible mid-row position, the front-passenger position is also wheelchair accessible. With a variety of seating configurations, a side-entry wheelchair van rental can seat up to 6 occupants.
Rear-Entry Vans
A rear-entry wheelchair accessible van rental features a fold-out ramp and a lowered center-floor area that allows wheelchair access behind the driver and front-passenger seats. The front-passenger position is not wheelchair accessible in a rear-entry van. With multiple seating layouts available, a rear-entry wheelchair van rental can accommodate up to 5 occupants.
Hand Controls
We offer side-entry wheelchair accessible rental vans equipped with adaptive driving equipment, including a 6-way transfer seat in the driver position, hand controls, and a spinner knob steering device. If you need your wheelchair van rental to include hand controls or other adaptive driving equipment, please notify your Rental Coordinator so we can confirm the equipment will meet your needs.
ADDITIONAL SERVICES
When booking your wheelchair accessible van rental at Detroit Metro Airport (DTW), ask your Rental Coordinator for details and pricing for these added services we offer:
- Adaptive driving equipment including hand controls and a driver transfer seat (available for no additional cost)
- Fuel prepayment
In addition to wheelchair accessible van rentals, we also offer convenient short-term and long-term rentals of personal mobility equipment.
RESERVATION CHECKLIST
If you're ready to book a wheelchair accessible rental van at Detroit Metro Airport (DTW), you can request a reservation online or call 734-595-4400 to speak with a Rental Coordinator. Be sure to have the following information available to help expedite the reservation process:
- Current driver's license for all drivers
- Auto insurance card with agent's name and contact information
- Flight information
- Debit card or major credit card to hold the reservation ($100 deposit required)
- Special requests or accommodations for a wide or tall wheelchair
Once your wheelchair van rental reservation is confirmed, your driver's license and auto insurance card can be uploaded online or emailed to rentals@creativemobilitygroup.com.
PAYMENT & DEPOSIT POLICY
A reservation deposit of $100 must be provided to secure a reservation. Your reservation deposit can be paid with a credit card or debit card. Accepted credit cards include: American Express, Discover, Mastercard, and Visa.
24 hours prior to the start of a reservation, we will process a payment for the full amount due using the payment method provided at the time of booking.
If a debit card has been provided for payment, an additional $250 will be authorized and held as a security deposit during your rental.
CANCELLATION POLICY
A full refund is provided if a reservation is cancelled by 8 am the day prior to the start of the reservation. Any cancellation notice received after this time would result in a $75 cancellation fee.
TRAVEL RESOURCES
If you are a wheelchair user who will be traveling to Metro Detroit via Detroit Metro Airport (DTW), the following links can be helpful when planning your travel arrangements.
- Accessibility & Additional Assistance at Detroit Metro Airport (DTW)
- Traveling with a Service Animal at Detroit Metro Airport (DTW)
- Wheelchair & Mobility Assistance at Detroit Metro Airport (DTW)
The following articles also offer additional wheelchair travel recommendations for attractions and accommodations in Metro Detroit
McNamara Terminal
Detroit Metro Airport
- Air France
- Delta Air Lines
Evans Terminal
Detroit Metro Airport
- Air Canada
- Alaska Airlines
- American Airlines
- Frontier Airlines
- JetBlue
- Lufthansa
- Royal Jordanian Airlines
- Southwest Airlines
- Spirit Airlines
- United Airlines
Meeting Locations
DTW • Detroit Metro Airport
The Creative Mobility Group – Detroit West
33073 Michigan Ave
Wayne, MI 48184
Distance to Evans Terminal: 5.1 miles
Distance to McNamara Terminal: 6.6 miles
Speedway Gas Station
8450 Merriman Rd
Romulus, MI 48174
Distance to Evans Terminal: 1.4 miles
Distance to McNamara Terminal: 2.9 miles
Ready to Rent?
Book a Wheelchair Van Rental
Do you need a wheelchair accessible rental van at Detroit Metro Airport (DTW)? Please complete the form below and a Rental Coordinator will contact you shortly to confirm your reservation or call 734-595-4400 to speak with a Rental Coordinator for immediate assistance.

- Listed rates for wheelchair van rentals include 100 miles/day and are based on pickup and return at same CMG location within 24 hours from time of the scheduled reservation.
- Listed rate for the “Weekend Speical” wheelchair van rental includes 250 total miles. Rental reservation must begin after 2pm on Friday and end before 9am on Monday to be eligible for Weekend Special.
- Listed rates for wheelchair van rentals are subject to 6% state use tax and do not include applicable airport pickup/delivery fees. Rates based on rental of a wheelchair accessible vehicle (Chrysler Pacifica, Dodge Grand Caravan, Toyota Sienna, Honda Odyssey, or similar). Rate will be provided before a reservation is confirmed. Additional charges may apply for optional accessories. Vehicles must be returned with the same amount of fuel as they were checked out with or a $25 refueling surcharge will apply in addition to the cost to refuel. Vans returned over the allowable miles will be charged $0.35 per mile. Rates are subject to change without notice.

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